Frequently Asked Questions
Find answers to our most frequently asked questions below.
Taboo Adult Toys' online ordering process is quick and easy to use. You can start by browsing our product categories to locate the item(s) that you would like to purchase. Once you find the right item simply click the add to cart button and continue with your shopping experience. After you have finished adding the items you would like to purchase to your shopping cart you can proceed to the secure checkout area by clicking the checkout button. During checkout, we will ask you for your shipping information and payment. Taboo Adult Toys accepts all major credit cards as well as PayPal for payment. Once you have completed the checkout process we will ship your items within 24-48 hours via the shipment method you have provided. Once your items have shipped you will receive a tracking number via email along with instructions on how to track your order online.
Taboo Adult Toys has a commitment to customer privacy and online security. We utilize the latest security and encryption at all times and never, ever store sensitive information such as credit cards, passwords, or other identifying information not outlined in our privacy policies. We offer discreet billing and shipping. The name Taboo Adult Toys will never appear on product packaging or credit card statements. Only the name Emart Media will appear on both the product’s return label and credit card statement. Your privacy is of our utmost importance!
Each order placed at Taboo Adult Toys is provided a tracking number that allows the customer to get real-time updates on their package’s progress. Standard and free shipping can take anywhere from 5-10 business days to arrive from the date the package was shipped. Priority orders can take anywhere from 2-5 business days to arrive from the date the package was shipped.
Free shipping is offered on domestic US orders that meet or exceed $49 in your active shopping cart. Free shipping will automatically become available as an option to you during the checkout process. You do not need a separate coupon code for free shipping. In order for free shipping to be activated, please be sure you have entered at least $49 into your shopping cart before applying any other promotional coupon codes you may have.
Taboo Adult Toys accepts all major credit cards as well as PayPal as payment methods for orders placed online.
Nope, never, can’t happen… We offer discreet billing to our customers to protect your online purchases from prying eyes! The only name that will show on your statement is Emart Media. We will remind you of this during and following your purchase to be sure you recognize the charge on your statement.
Taboo Adult Toys only ships from our two distribution warehouses located in the United States. All of our products are 100% made in or imported to the USA and have passed all regulatory standards prior to being added to our inventory.
We often run specials and promotions on our social media platforms as well as through our mailing list. Be sure to Like our Facebook Page and Follow Us on Twitter to receive the latest discounts from Taboo Adult Toys!
Due to the nature of our products we consider each item to be used once it leaves our warehouses therefore making the item non-returnable. Items that are defective in any way may be replaced by contacting us first to request a Return Merchandise Authorization (RMA). When contacting us please indicate the defect in the product and email us any photos you may be able to show us to help expedite your product replacement.
Please note that products MAY ONLY be exchanged or replaced due to a defective item. Items cannot be returned because of things like size indifference, dislike of the item, etc.
We want to make sure all of our customers are happy with their purchases while keeping a balance of safety for all of our shoppers. Again due to the nature of our products all sales are final and products are considered used as soon as they leave our warehouse.
Unfortunately at this time we only offer Taboo Adult Toys online and through independent sales representatives. Please be sure to join our mailing list for company updates as we continue to grow into more communities each year!